  Peer1 Networks |
Provided to all LiveCamNetwork customers!
The Worry-Free Customer Care package includes a bundle of very useful features and services essential to the support and caring of your LiveCamNetwork website. The worry-free package includes:
- SOFTWARE UPDATES
Your website automatically receives each of the following services, updates, upgrades or patches as they become available:- Includes all legal software licensing.
- Instant updates across the complete LiveCamNetwork platform.
- New features and add-ons
- Bug fixes and software patches.
- Upgrade to the latest operating system versions
- HOSTING SERVICES
- Mission Critical Web Hosting
- Environmentally controlled Class A Data Center provided by Peer1 Networks
- 25Gb Blended Transit from multiple Tier-1 providers
- Advanced Content delivery network
- Dual Server Configuration
- FTP Access
- 150GB Disk Space
- 300 GB of Transfer per month + $0.45 per GB Overage.
- Always on the latest versions of Redhat Linux
- 99.997% guaranteed uptime
- Monitored Services
- All Cisco Switches and Routers
- Rock-solid, reputable IT infrastructure
- 24/7 manned Network Operations Centre & Additional bandwidth available as needed
- UPS, Battery backup and an Emergency Diesel Generator
Suitable for everyone from beginners to heavy users, the standard hosting service is perfectly suited to deliver high quality video + audio and smooth usage for hundreds of customers with ease. Specially configured servers and hosting plans are available upon request.
- TECHNICAL SUPPORT
You bennefit from the expertise of our experienced staff, 24 / 7 for all aspects of your website and business. This includes:- Free Technical Support for you
- Free technical and log-in support for your broadcasters, performers or chat hosts
- Free technical support for your customers.
- Free access to your own private support forum powered by VBulletin
- Free access to the private LCN Customer-only forum, useful for talking business, trading streams, and discussing business matters.