Frequently Asked Questions about Video Chat Software, LiveCamNetwork and 2Much.net

What is LiveCamNetwork ?

LiveCamNetwork is a suite of programs and services that allows you to stream video, audio and Chat over the Internet, and charge your customers to view, chat and interact with your live content. You can read more on the LiveCamNetwork Overview page and the Feature Page.

Can I use LiveCamNetwork for a live ADULT entertainment website?

Yes. LiveCamNetwork is also available in non-adult versions for professional services, psychic entertainment and other businesses types as well.

Can my customers TIP my chat models? And can I split the tip between my chat models and myself?

Yes.

Can I custommize the look and feel of LiveCamNetwork with my own logos, colors and branding?

Yes.

Can I see some screenshots of the administrator program?

Yes. Click here

Do you offer competitive upgrade discounts?

Yes. If you are a studio with chat models or an affiliate using a competing program and would like to upgrade to LiveCamNetwork, you may qualifiy for a substantial discount. Contact us to check availability.

Can I see a demonstration of the full program including the administrator program?

Yes. Please contact us to arrange a demo.

I have a studio with chat models already, and / or I already run a website. Why should I buy LiveCamNetwork?

Studios or individuals who provide feeds to larger websites may earn a good commission but this is only the beginning. Typicaly, more ammbitious entrepeneurs seek more control and want to own their own websites, manage their money, hire their own models if they like, and run their business their own way. LiveCamNetwork is designed especially for those who want greater control and ownership of their customers and content.

Does your video chat encoder program support other languages besides English?

Yes. Other languages supported include French, Spanish, Italian, Czech (Cheske) and Romanian. Additional languages are available for an extra fee.

Your name is familiar. Have I heard of you before?

Maybe! Over the past few years we have been featured in various media outlets for various reasons, including:

• Wedreams Television Series, on Showcase, IFC and Showcase Diva)
  
  
• Front page of news papers including Montreal Gazette, Jounal de Montreal, Calgary Herald
  
  
• Les Francs Tireurs (Expose style television show in Montreal)
  
  
• Cover stories (Klix Magazine) (x 2)
  
  
• Winner: Best Software company of the year, L.A. XBiz Awards)
  
  
• Winner: Best video chat platform of the year, Montreal, BAA Awards (x2)
  
  
• John Dore Television show (Interview with 2Much sales person Kedra Alliard)
  
  
• Etc..

How long does it take for LiveCamNetwork to be installed after I place my order?

A typical installation schedule looks like this:

• LiveCamNetwork software installation : 3 Business days.
• CCBill Credit card processing installation : 1 business day (includes Mastercard, JCB and Discover cards)
• VISA Approval : 4 Business days (Average)
• Customer Graphics, logos and design (optional) : 5 Business days.

What kind of after-sale technical support can I expect?

We offer 24/7 technical support for your website as well as your customers & chat hosts if requested. Various forms of business advice and support is also available. Technical support is available by Phone, Email, ICQ, MSN, and incident tracking forum, 24 hours a day.

What is MBASE?

MBase, the Virtual Studio Manager system, is an optional service that allows you to Network with other 2Much customers running LiveCamNetwork, and increase your revenues by buying and selling live broadcasts to and from each other, at virtually any price you like. Mbase allows your broadcasters to appear on other LiveCamNetwork websites thereby increasing their exposure on the Internet as well as their sales. more...

Other sites on a LiveCamNetwork platform can purchase your broadcaster's time for any price that you choose to sell it for. Your account is paid automatically and in real-time.

How do I pay my own chat models?

LiveCamNetwork includes a full accounting and payroll system. Quick and easy to read reports show you exactly how much is owned to each model, along with full details including dates and times, sales earnings, and more. How you pay your chat models (by check, direct payments, wire etc) is up to you.

If I use chat models from Mbase, am I required to pay them directly?

No. Each chat model on mbase is paid automatically by the site they work for.

I want to run my own LCN site but do not want to hire chat models directly. Does LiveCamNetwork support studio accounts?

Yes.

What is MiriCHAT and MiriSTREAM ?

MiriCHAT and MiriSTREAM are companion pieces to LiveCamNetwork and represent the video broadcast software and video delivery system of LiveCamNetwork respectively. You can read more about the MiriStream video broadcast encoder Read more here. Both are included in the price of LiveCamNetwork.

Can my webcam models block their home towns or other parts of the world from seeing them on my website?

Yes. Starting December 1st with LiveCamNetwork 4.1 your models will have this option.

How much can I charge my customers per minute?

Anything you like. Typical is anywhere from $2.00 to $5.00 per minute for "amateur" chat models, and $7.00 - $8.00 for professional or well-known "star" models.

How do my customers pay to use my site?

Your customers will pay for your services online by credit card, e-ehecking, or similar forms of payment. Payments are accepted and processed in real time.

How do I receive that money?

Payments for retail sales are made every week directly to your bank account or sent by check (your choice). Sales via Mbase wholesale sales are sent every second Wednesday by check or wire transfer.

How much money can I make with my LiveCamNetwork website?

How much you earn is completely up to you and depends on the quality of your chat models and advertising efforts. 2Much is dedicated to helping you make as much as possible and offers lots of advice to make your site a financial success. Private 1 on 1 consulting is also available.

Will I have to pay taxes on my LiveCamNetwork earnings?

You may have to pay tax on your LiveCamNetwork earnings. It is your responsibility to understand and adhere to the appropriate tax rules. We are unable to provide you with tax advice.

I already have an account with a 3rd party processor. Can I use it?

Yes

I already have my own merchant account. Can I use it?

Yes, but a merchant gateway is also required. Please contact us for details.

I do not have my own merchant or processing account. Can you help me to obtain one?

Yes.

Can I track things such as sales and payment schedules to me in real time?

Yes. LiveCamNetwork includes a full range of reporting features including these.

Can I send mass email or newsletters to my performers and customers for special promotions?

Yes. LiveCamNetwork Enterprise Edition lets you send email messages directly from your server. You can use it to send email to all of your customers who have opted-in to receive newsletters from your site. There is a seperate email function to let you send email broadcast messages to your performers as well.

Can I record the live streams that my chat hosts create?

Yes. Stream recording is available in the Enterprise edition of LiveCamNetwork.

What format are the recordings made in? And how do I get them?

Current video streams are recorded in .flv (flash) and m4v format. Recordings are available to you via FTP download.

Do I own the rights to all of my content?

Yes. You own the rights to the live and recorded content you and your performers produce. Owning your own LiveCamNetwork license installed on your own website gives you full control over today's live performances, and keeps the value of the recorded shows exactly where it belongs, in YOUR control.

How many broadcasters & customers can I have on my site?

Unlimited.

What do I need to manage my LiveCamNetwork site?

You can manage your LiveCamNetwork website by virtually any computer or web capable device.

What do my chat hosts need to broadcast on my website?

Virually any PC or Mac + Webcam or camcorder will work with LiveCamNetwork. PC users require Windows XP, Vista or Windows 7. Mac users require OS/X. High Speed Internet is also required.

What do my customers need to see live broadcasts?

The same. Any PC or Mac with a high speed connection will work.

Is a website included with LiveCamNetwork?

Yes. A full featured website with over 10 web pages is included with LiveCamNetwork.

Can my chat models block specific cities, states or countries?

This feature will be available in the near future.

Does LiveCamNetwork offer full-screen video chat?

Yes

Do you host my LiveCamNetwork site?

Yes. We offer state art servers with high speed, zero latency connections to the Internet. Your site is hosted on 2 servers, with a 3rd for daily backups. All necessary updates and upgrades to the servers are managed for you, and key services such as network uptime, video quality, data delivery, network speed and quality of data are guaranteed.

Is LiveCamNetwork reccognized as good or great?

Yes. 2Much has received multiple nominations and won multiple awards over the years, and has most recently been recipeint of 2010 BEST SOFTWARE OF THE YEAR AWARD by XBIZ. The annual XBIZ Awards are a symbol of excellence dedicated to honoring the most influential companies and performers who play an essential role in the growth and popularity of adult entertainment around the globe.

We have also been featured in numerous publications including the Montreal Gazette, Calgary Herald, Montreal's LaPresse Newspaper. On television, 2Much and LiveCamNetwork can be seen on the Showcase television series WEBDREAMS every Friday night. Chat model Kedra was recently interviewed about LiveCamNetwork on the Jon Dore Television Show. Quebec's Les Francs Tireurs recently interviewed our staff.

Do I own the license? Can I sell or transfer it later if I want to?

Yes. Your license belongs to you, and you may sell or transfer it to another owner at any time.